Illustrative messaging flow · no messages sent
Conversation Flow Demo
Messaging flows work when every step has a reason, a consent check and a way to reach a person. This demo walks through one journey step by step.
Illustrative messaging flow · no messages sent
Scenario: consultation booking
Messaging preview
- Customer
Hi, I'd like to book a consultation about a new website.
Step 1 / 5
- 1Enquiry
- 2Confirmation
- 3Reminder
- 4Reschedule
- 5Handoff
Enquiry
Inbound message arrives. The system checks for an existing contact and records consent status.
Purpose
What this demonstrates
- A journey built from triggers, templates and timing
- Consent as a gate: no opt-in, no automated message
- Human handoff with context carried across
- What the system does behind each customer-facing message
Constraints · not production-ready
- No messages are sent from this page
- The conversation is scripted and illustrative
- Template approval and provider rules are simplified
What a production version would need
- An approved WhatsApp Business or SMS provider account
- Verified message templates where required
- Consent capture, opt-out and suppression handling
- Server-side credentials and delivery-status tracking
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